PolyAI
Enterprise dialog agents built for complex conversations.
Company snapshot
- Stage
- Series D
- Funding
- Series D · $86M · Dec 17, 2025
- Status
- published
- Updated
- Nov 8, 2026
- Views
- Website
- poly.ai
What they're building
Enterprise dialog agents built for complex conversations. PolyAI builds and operates enterprise dialog agents that handle complex customer conversations, combining purpose-built voice models with governance and continuous improvement.
Founders
Nikola Mrkšić
Co-founder and CEO
Shawn Wen
Co-founder and CTO
Eddy Su
Co-founder and SVP Engineering
Foundation model usage
Editorial estimates from product descriptions. Model providers and actual usage are not confirmed.
- Inferred architecture
- Real-time voice, Agentic loops
- Potential advantages
- Workflow lock-in
- Estimated model demand
- High intensity
NYC footprint
- Documented NYC location
- 1178 Broadway, New York, NY · Current occupancy not confirmed; see sources below.
Funding
Latest funding: Series D · $86M · Dec 17, 2025. Lead investor: Georgian, Hedosophia and Khosla Ventures.
Sources & location evidence
Open research desk ↗Profile source review: 2026-11-04. Current company About page publishes its New York office at 1178 Broadway. Total funding is described as above $200M, so no exact total is entered.
Manhattan · verified office
1178 Broadway, New York, NY. Current occupancy not confirmed. Company directly publishes this as its New York office. No ZIP or floor inferred.
PolyAI - About / Our offices ↗Source checked 2026-11-04
Notes
PolyAI is tagged clear buyer pull based on buyer clarity, repeat workflow activity, public activity, and fit with the AI Atlas map.
